Yes, Please. Thanks!: Teaching Children of All Ages Manners, Respect and Social Skills for Life. Penny Palmano
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      Thorsons

      An Imprint of HarperCollinsPublishers 1 London Bridge Street London SE1 9GF

      The website address is: www.harpercollins.co.uk

      and Thorsons are trademarks of HarperCollinsPublishers Limited

      First published by Panic Publishing (UK) 2004

      This edition published by Thorsons 2005

      © Penny Palmano 2005

      Illustrations: © Katherine Palmano 2004

      Penny Palmano asserts the moral right to be identified as the author of this work

      A catalogue record for this book is available from the British Library

      All rights reserved under International and Pan-American Copyright Conventions. By payment of the required fees, you have been granted the nonexclusive, nontransferable right to access and read the text of this e-book on-screen. No part of this text may be reproduced, transmitted, downloaded, decompiled, reverse-engineered, or stored in or introduced into any information storage and retrieval system, in any form or by any means, whether electronic or mechanical, now known or hereafter invented, without the express written permission of HarperCollins e-books.

      Source ISBN 9780007202997

      Ebook Edition © FEBRUARY 2015 ISBN: 9780008138394

      Version: 2015-11-09

       HarperCollinsPublishers has made every reasonable effort to ensure that any picture content and written content in this ebook has been included or removed in accordance with the contractual and technological constraints in operation at the time of publication.

       For my motherwho has always been a wonderful example

      Contents

       Cover

       Title Page

       5 Attention

       6 Communication

       7 Routine, Continuity and Consistency

       8 Example

       9 Respect

       Good Manners

       10 How to Behave in Public

       11 Simple (but Extremely Important) Courtesies

       12 How to Behave at School

       13 How to Survive Christmas

       Work and Child Care

       14 Working Parents

       15 Child Care – How You Can Still Be in Control

       Final Word

       Acknowledgements

       About the Publisher

      When we self-published Yes, please. Thanks! in June 2004 it caused such a media frenzy that we were taken completely by surprise. Unfortunately, we were also totally unprepared; so unprepared that the book was still at the printers! I had always hoped that we would get some coverage in newspapers and magazines but I never imagined it would make national news.

      It all started back in February when my friend and neighbour Jacqui McCarthy, of d’Image Ltd, organized an interview for me with the social-affairs editor of The Times (a neighbour with a PR company and a villa in the South of France – they don’t come any better than that!).

      The social-affairs editor had kindly asked me roughly when I would like the article (which I had not seen) to run. I had a cunning plan that if it was published two weeks before the book was first in the shops, my distributors СКАЧАТЬ