Blind Spot. Nathan Shedroff

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Название: Blind Spot

Автор: Nathan Shedroff

Издательство: Ingram

Жанр: Управление, подбор персонала

Серия:

isbn: 9781933820569

isbn: 0

Аннотация:

Distracted by traditional metrics and mounting access to data, leaders are blinded to what it actually takes to create greater value for their businesses: meaningful, long-term relationships with their customers. In Blind Spot, you'll learn how exceptional organizations—from Disney to Instagram—innovate and sustain valuable, productive customer relationships. Blind Spot's lessons deliver a groundbreaking perspective shift and win-win approach for your customers, your business—and even your shareholders.